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Cookie Policy

Cookie Policy

The purpose of this cookie policy is to provide clear and precise information about the cookies used on our website.

We use our own and third-party cookies to improve our services, personalise our website, make browsing easier for our users, provide them with a better experience when using the website, identify problems in order to improve it, carry out measurements and usage statistics, and show them advertising related to their preferences by analysing the use of the website.

We inform you that we may use cookies on your device, provided that the user has given his/her consent, except in cases where cookies are necessary for browsing our website. If you consent, we may use cookies to enable us to learn more about your preferences and to customise our website according to your individual interests.

WHAT ARE COOKIES?

Cookies and other similar technologies such as local shared objects, flash cookies or pixels are tools used by web servers to store and retrieve information about their visitors, as well as to provide
correct functioning of the site.

TYPE OF COOKIES

The type of cookie depends on the entity that manages it:

  • Own cookies: those sent to the user’s terminal equipment by a computer or domain managed by the website owner and from which the service requested by the user is provided.
  • Third-party cookies: these are those sent to the user’s terminal equipment from a computer or domain not managed by the owner of the website providing the service requested by the user, but by another entity that processes the data obtained through cookies. Similarly, if the cookies are installed from a computer or domain managed by the website owner itself, but the information collected through them is managed by a third party, they are also considered third-party cookies.

Type of cookie according to purpose:

  • Technical cookies: These are those that allow the user to navigate through a website, platform or application and to use the various options or services that it contains, including those that the publisher uses to enable the management and operation of the website and to enable its functions and services, such as, for example, controlling traffic and data communication, identifying the session, accessing restricted areas, remembering the elements that make up an order, managing the purchase process of an order, controlling fraud related to the security of the service, carrying out the application for registration or participation in an event, counting visits for the purposes of billing for software licences, manage payments, control fraud related to the security of the service, request registration or participation in an event, count visits for the purposes of invoicing licences for the software with which the service (website, platform or application) operates, use security elements during browsing, store content for the broadcasting of video or sound, enable dynamic content (for example, animation of the loading of text or images) or share content via social networks.
  • Also included in this category, due to their technical nature, are cookies that allow the most efficient management of the advertising spaces that the editor has included in a website, application or platform as another element of the design or “layout” of the service offered to the user, based on criteria such as the content edited, without collecting information from the user for other purposes, such as personalising this advertising content or other content.
  • Preference or personalisation cookies: these are cookies that allow information to be stored so that the user can access the service with certain characteristics that can differentiate their experience from that of other users, such as the language, the number of results to be displayed when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which the user accesses the service, etc.
  • Analytical or measurement cookies: these are cookies that allow the party responsible to monitor and analyse the behaviour of users of the websites to which they are linked, including quantifying the impact of advertising. The information collected through this type of cookie is used to measure the activity of the websites, application or platform in order to make improvements based on the analysis of the data on the use of the service by the users.
    Behavioural advertising cookies: these are the cookies that allow the most effective management of the advertising spaces on the website. These cookies store information about the user’s behaviour, obtained through continuous monitoring of their browsing habits, which makes it possible to create a specific profile in order to display advertising based on this profile.
  • Geolocation cookies: these are used to find out where a user is when they request a service. This cookie is anonymous and is used, for example, to provide you with the appropriate information depending on the country in which you are located.

Type of cookies according to the length of time they remain active:

  • Session cookies: These are used to collect and store data during the user’s visit to a website. They are usually used to store information that is only needed once to provide the service requested by the user (for example, a list of products purchased) and disappear at the end of the session.
  • Persistent cookies: these are cookies in which the data remain stored in the terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.
COOKIES USED ON OUR WEBSITE

Strictly necessary cookies

Name Provider / Domain Expiration Description
_GRECAPTCHA Google LLC / www.google.com 6 months Google reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when it is executed in order to provide its risk analysis.
__cf_bm Cloudflare Inc. / .vimeo.com 30 minutes This cookie is used to distinguish between humans and bots. This is useful for the website to make valid reports about the use of its website.
VISITOR_PRIVACY_METADATA YouTube / .youtube.com 6 months This cookie is used to store the user's consent and privacy choices for their interaction with the site. It records data about the visitor's acceptance of various privacy policies and settings, and ensures that their preferences are honoured in future sessions.

Performance cookies

Name Provider / Domain Expiry Description
_ga_H0LGWMT02V .citisend.io 1 year 1 month Google Analytics uses this cookie to maintain session status.
_ga_HN649MBVDR .citisend.io 1 year 1 month Google Analytics uses this cookie to maintain session status.
_ga Google LLC / .citisend.io 1 year 1 month This cookie name is associated with Google Universal Analytics, which is a significant update to Google's most widely used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a customer identifier. It is included in each page request on a site and is used to calculate visitor, session and campaign data for site analytics reporting.
_gid Google LLC / .citisend.io 1 day This cookie is set by Google Analytics. It stores and updates a unique value for each page visited and is used to count and track page views.

Preference cookies

Name Provider / Domain Expiry Description
_gat_gtag_UA_206395017_1 .citisend.io 53 seconds This cookie is part of Google Analytics and is used to limit requests (acceleration request rate).
YSC Google LLC / .youtube.com Session YouTube sets this cookie to track views of embedded videos.
VISITOR_INFO1_LIVE Google LLC / .youtube.com 6 months Youtube uses this cookie to track user preferences for Youtube videos embedded on websites, and to determine whether the website visitor is using the new or old version of the Youtube interface.

Functionality cookies

Name Provider / Domain Expiry Description
wp-wpml_current_language OnTheGoSystems Ltd. / www.citisend.io Session Stores the current language. By default, this cookie is only set for logged in users. If you enable the language cookie to support AJAX filtering, this cookie will also be set for unlogged users.
_cfuvid .vimeo.com Session This cookie is used for session tracking to improve the user experience by maintaining session consistency and providing personalised services.

Unclassified cookies

Name Provider / Domain Expiry Description
__Secure-ROLLOUT_TOKEN .youtube.com 6 months

HOW TO DISABLE COOKIES IN BROWSERS?

The User may at any time authorise, block or delete the cookies installed on his/her computer by modifying the configuration parameters of the browser installed on his/her computer:

WITHDRAW CONSENT

Users may at any time withdraw their consent to the Cookie Policy and delete the cookies stored on their equipment through the settings and configurations of their Internet browser as indicated above, as well as by accessing our configuration panel: LINK CONFIGURATION PANEL

This cookie policy may be modified if required by current legislation or if there is a change in the type of cookies used on the website. We therefore recommend that you review this policy each time you visit our website to ensure that you are properly informed of how and why we use cookies.

Last update: 14/04/2025